Privacy Policy

Last updated: To be confirmed on publication

This Privacy Policy explains what information this website collects, how inquiry information is used, and the choices available to you.

Who we are

This website is operated by Clinova Systems Private Limited, Hyderabad, Telangana, India. Registered address and company registration details: To be confirmed.

Information you give us

When you send a project inquiry through our Contact page, we receive the information you enter:

• Full name
• Company or organization
• Business email address
• Phone number (optional)
• Service of interest
• Brief project description
• Preferred contact method

Please do not include sensitive personal information, such as health or financial details about individuals, in the inquiry form.

How we use inquiry information

By submitting the inquiry form, you agree that Clinova Systems may use the information provided to respond to your inquiry. We use it to understand your request, reply to you using the contact details you provide, and discuss the services you asked about.

Any other uses (for example, sending updates you have not requested) are not currently planned. Disclosure to service providers that help us operate the website or email delivery: To be confirmed.

Information collected automatically

Like most websites, the server that hosts this site may record standard technical information when pages are requested, such as your IP address, browser type, pages requested, and the date and time of the request. Hosting provider and log retention: To be confirmed.

Cookies and similar technologies

This website currently uses only storage that is needed for it to work. It does not use analytics, advertising, or social-media tracking cookies.

• Cookie banner choice (your browser’s local storage, item clinova_cookie_consent): remembers your choice so the cookie message is not shown on every page.
• Banner dismissal (your browser’s session storage): remembers that you closed the cookie message for the current browsing session only.
• Inquiry form session cookie (PHPSESSID): set by our server only when you submit the inquiry form, used to limit repeated submissions. It expires when you close your browser.

If we introduce analytics or other non-essential technologies in the future, they will not be activated until you have given consent, and this policy will be updated first. You can review your choice at any time using the “Cookie Preferences” link in the website footer, and you can clear stored data through your browser settings.

Third-party services

This website loads its main typeface from Google Fonts. When a page loads, your browser connects to Google’s servers (fonts.googleapis.com and fonts.gstatic.com), which receive your IP address as part of that request. Please see Google’s privacy policy for details.

Email delivery service used for inquiry messages: To be confirmed.

Google Maps: once our office address is published, the Contact page can show an embedded Google Map. The map is loaded from Google only after you choose to show it (or after you have accepted cookies); Google may then set its own cookies and receive your IP address. Please see Google’s privacy policy.

Website chat assistant

The chat window in the corner of each page is an automated assistant that answers common questions using pre-written responses and links. It runs entirely in your browser: messages you type are not sent to us or to any third party, and the conversation is not stored and is cleared when you leave or reload the page. Please do not enter personal or sensitive information in the chat; to contact our team, use the email addresses, phone number, or form on the Contact page.

How long we keep information

Retention period for inquiry information: To be confirmed.

Security

We aim to handle the information you send us carefully and to limit access to the people who need it to respond to your inquiry. However, no method of transmitting or storing information over the internet is completely secure, and we cannot guarantee absolute security.

Your choices and requests

You can ask us about the personal information you have sent us, or ask us to correct or delete it, by contacting us through the Contact page. We will respond in line with applicable law. Applicable data protection law and any additional rights: To be confirmed.

Changes to this policy

We may update this policy when our website or practices change. The “Last updated” date at the top of this page shows when it was last revised.

Contact

Clinova Systems Private Limited, Hyderabad, Telangana, India. Email: info@clinovasystems.com or hr@clinovasystems.com. Phone: +91 7075912961. You can also use the Contact page.